Information on the handling of personal data

The personal data that you give us in this form is classed by us as confidential, and shall be used by the Institute of Tourism of the Region of Murcia (ITREM) to allow us to process your request or suggestion. This data may occasionally be passed on to tourism companies or tourist offices in the Region of Murcia, if it is necessary in order for them to be able to respond directly to requests for information or suggestions that you have made.

If you have given your clear and express consent, we inform you that the personal data that you have voluntarily provided us with via this form shall be entered into a privately-owned file entitled 'BBDD ITREM', which has been duly registered with the Spanish Data Protection Agency, for which the owner, controller and manager for handling it is the public business entity the Institute of Tourism of the Region of Murcia (Instituto de Turismo de la Región de Murcia), with Tax ID Code (C.I.F. Q-3000763-G with address at Av. Juana Jugán nº 2, 30006, Murcia.

With regards to the data, you have the right to transparency, information, access, rectification, removal or the right to be forgotten, the right to limited handling, portability or opposition, under the terms and conditions provided for in the Organic Law 15/1999 of 13 December, which regulates the Protection of Personal Data (LOPD), and in Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016. Furthermore, you have the right to withdraw your consent at any moment, without this affecting the legality of the handling based on the consent prior to it being withdrawn, and, if applicable, to present a complaint to the monitoring authority (the Spanish Data Protection Agency).

In accordance with the above, you may ask the data controller responsible for handling the data to help you exercise your rights, by sending a letter via post to the Data Protection Officer of the ITREM at the following address: Av. Juana Jugán nº 2, 30006, Murcia. You may also do so by sending an email to the following address: privacidad@murciaturistica.es. The data shall be used for the purposes of publicity and promoting tourism in the Region of Murcia, and may be used for that purpose by the Institute of Tourism of the Region of Murcia, an entity registered with the Ministry that deals with tourism in the Autonomous Region of Murcia, as well as by that ministry.

In view of the purpose of using the data, it shall be kept unless you request that we cease using it.

If you have given your clear and express consent, the data may in turn be passed by the file manager to other entities that it collaborates with, although this shall only be for the same purposes of publicity and promotion of tourism in the Region of Murcia, subsequent to the communication established in article 27 of the Organic Law on Data Protection.

For their part, the user accepts responsibility for the accuracy of all of the data provided.

The Institute of Tourism of the Region of Murcia states its commitment to comply fully and conscientiously with the provisions and obligations of Organic Law 15/1999 of 13 December, which regulates the Protection of Personal Data, and Regulation 2016/679 of the European Parliament and Council of 27 April 2016.

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